OnPath Credit Union

We know you have questions regarding the Upcoming stimulus payment and we have answers to help you safely social distance and avoid the potentially longer phone wait times. 

According to the IRS, the third Economic Impact Payment (Stimulus Payment) will be disbursed soon and eligible individuals will receive:

• up to $1,400 per individual or $2,800 for married couples, and 
• up to $1,400 for each qualifying child. 

If your Adjusted Gross Income from your 2019 tax returns is more than $75,000 for an individual or $150,000 for joint filers then your payment will be lower than the $1,400 and $2,800 stated above.

Do I have to take action to receive my payment? 

According to the IRS, there is no action required by eligible individuals to receive the Stimulus Payment, and the payment will come to the same account you have received it in before.

When will my stimulus payment arrive?

We are unable to provide a specific date of receipt as these payments are administered by the IRS. If you do not receive your payment, we urge you to utilize the Get My Payment portal on the irs.gov website.

Please note that not all payments will be released by the IRS at once. If you have not received your payment in a few days, it is possible you will at a later date.

How do I know my payment has been received?

To view any recent deposits please use our Online, Mobile or Telephone Banking systems. For more information on how to our digital systems work click here.

Where will my stimulus be sent? 

If you received a direct deposit to your checking or savings account for the last Stimulus Payment, then you should receive it in the same account.

Please be aware that members who used a tax preparation company/agency to file their 2019 federal taxes have previously experienced a delay in the receipt of payment due to issues beyond our control. If you have checked the Get My Payment portal and recognize a different account number on your third payment, it is possible you may be impacted by this situation again. We urge you to compare this number to that of your tax preparer on your 2019 tax return forms. Once confirmed, we urge you to contact your tax preparer for more information and next steps.

What if changes have been made to my address, account number or account closed?

We continue to monitor accounts for any issues but strongly suggest checking the Get My Payment portal  at irs.gov.

What if my account is currently overdrawn or I owe on a loan?

If you believe your account may not be in good standing and/or you are facing delinquency on one or more of your loans, we strongly urge you to reach out to our Account Resolutions (Collections) team for help and to discuss available options at 504.733.7274, option 5. We are here to work with you to find the best solution to serve your needs and keep you on the right path to financial success.

What if I'm getting a check instead of a direct deposit?

It's easy to deposit checks without coming into our branch with Mobile Deposit on our Mobile App. Simply download the app below and follow the Mobile Deposit feature prompts to sign, snap pictures, and deposit your check. Most deposits are posted within two business days. Check deposits can also be made at one of our deposit receiving ATMs, which can be found here.